Last updated: 04.28.2026

These Terms & Conditions (“Terms”) govern your use of the website https://sittigo.com/ (the “Website”) and any purchases made from SITTI GO™, operated by VENDIGE LTD.

By accessing this Website and/or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Company Information

Company Name: VENDIGE LTD
Trading Name: SITTI GO™

Registered Address:
Office 12 Initial Business Centre
Wilson Business Park
Manchester, United Kingdom
M40 8WN

Contact:
Email: hello@sittigo.com
WhatsApp: +44 742896 3294

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into a binding contract
  • All information you provide is accurate and complete

We reserve the right to refuse service or cancel orders at our discretion.

3. Products

We offer memory foam cushions designed to improve comfort, posture, and sleep quality.

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Product appearance may vary slightly due to screen settings or manufacturing differences.

4. Orders

When you place an order:

  • You are making an offer to purchase our product
  • We reserve the right to accept or reject your order

Order confirmation emails do not constitute final acceptance. A contract is formed only when your order is processed and shipped.

We may cancel orders for reasons including:

  • Suspected fraud
  • Incorrect pricing
  • Product unavailability

5. Pricing and Payment

All prices are displayed in the currency shown on the Website.

We accept payments via:

  • PayPal
  • Credit/Debit cards (processed through Stripe)

You agree to provide valid payment details and authorize us to charge the full amount.

We are not responsible for additional fees charged by your bank or payment provider.

6. Shipping

We offer worldwide shipping.

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and external factors.

Estimated delivery time: 3–7 business days.

We are not responsible for delays caused by:

  • Customs clearance
  • Shipping carriers
  • Weather or external disruptions

Tracking information will be provided when available.

7. Returns and Refunds

We offer a 30-day return policy from the date of delivery.

To be eligible:

  • Items must be unused and in original condition
  • Items must be returned in original packaging

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For full details, please refer to our Refund Policy.

8. Order Cancellation

Orders can be canceled within 12 hours of purchase.

After this period, orders may already be processed and cannot be canceled. In such cases, you must follow the return procedure.

9. Limitation of Liability

To the fullest extent permitted by law, VENDIGE LTD shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Issues arising from improper use of our products

Our products are provided “as is” without guarantees beyond those required by law.

10. Product Disclaimer

Our products are intended for comfort and support purposes only.

  • Results may vary between individuals
  • Products are not medical devices
  • They are not intended to diagnose, treat, cure, or prevent any medical condition

You should consult a healthcare professional for medical concerns.

11. Intellectual Property

All content on this Website, including:

  • Text
  • Images
  • Branding
  • Logos

is the property of VENDIGE LTD.

Unauthorized use, reproduction, or distribution is strictly prohibited.

12. User Conduct

You agree not to:

  • Use the Website for illegal purposes
  • Attempt to hack, disrupt, or overload the Website
  • Provide false or misleading information

We reserve the right to suspend access if these terms are violated.

13. Third-Party Services

Our Website may include integrations with third-party services such as:

  • Payment providers (PayPal, Stripe)
  • Analytics tools
  • Marketing platforms

We are not responsible for the practices of these third parties.

14. Data Protection

Your personal data is handled in accordance with our Privacy Policy and applicable UK GDPR regulations.

15. Force Majeure

We shall not be held liable for delays or failure to perform obligations due to events beyond our control, including:

  • Natural disasters
  • Pandemics
  • Government restrictions
  • Supply chain disruptions

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of UK courts.

17. Changes to Terms

We reserve the right to modify these Terms at any time.

Changes will be effective immediately upon posting on this page.

18. Contact Information

For any questions regarding these Terms, please contact us:

Email: hello@sittigo.com
WhatsApp: +44 742896 3294

Address:
Office 12 Initial Business Centre
Wilson Business Park
Manchester, United Kingdom
M40 8WN