Thank you for choosing SITTI GO™. We are committed to delivering your orders efficiently and
transparently. This Shipping Policy outlines our procedures and timelines to ensure you have a
clear understanding of our shipping process.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays)
after receiving your order confirmation email. You will receive another notification when your order
has shipped.
Please note that during peak seasons or high-volume periods, processing times may be slightly
extended. If there is a significant delay in the shipment of your order, we will contact you via email
or WhatsApp.

2. Shipping Estimates & Delivery Timelines

Our goal is to get your products to you as quickly as possible. Once your order has been
processed and handed over to our shipping partners, the estimated delivery time is:
Standard Shipping: 2 to 7 business days.
Total estimated time from order placement to delivery typically ranges between 3 to 9 business
days. Please understand that these are estimates and actual delivery dates may be affected by
carrier delays, customs processing, or extreme weather conditions.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We may occasionally
offer promotional free shipping, which will be clearly indicated during the checkout process.

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your
tracking number(s). The tracking information is usually active and updated within 24 to 48 hours of
shipment.

5. Customs, Duties, and Taxes

SITTI GO™ is not responsible for any customs and taxes applied to your order. All fees imposed
during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with
your local customs office for detailed information on potential charges.

6. Damages and Issues

SITTI GO™ is not liable for any products damaged or lost during shipping. If you received your
order damaged, please contact the shipment carrier to file a claim. We recommend saving all
packaging materials and damaged goods before filing a claim. However, please notify us as well so
we can assist you in the process where possible.

7. Undeliverable Packages

In the event that a package is returned to us due to an incorrect address provided by the customer
or failed delivery attempts, the customer may be responsible for additional shipping costs to resend
the item.

Company Name: VENDIGE LTD
Trading Name: SITTI GO
Registered Address: Office 12 Initial Business Centre, Wilson Business Park, Manchester, United
Kingdom, M40 8WN
Email: hello@sittigo.com
WhatsApp: +44 742896 3294

SITTI GO™ reserves the right to update this policy at any time without prior notice. Please review this page periodically
for any changes.